How some companies are using AI agents: McKinsey for client onboarding, insurer Nsure to handle customer requests, and Accenture to support its marketing team (Jo Constantz/Bloomberg)

Jo Constantz / Bloomberg:
How some companies are using AI agents: McKinsey for client onboarding, insurer Nsure to handle customer requests, and Accenture to support its marketing team  —  AI agents go beyond chatbots.  “This is really the rise of digital labor.”  —  If you’re just getting up to speed on chatbots and copilots, you’re already falling behind.