Ben Salter is Chief Product Officer at SafeRide Health. They are one of the largest players in non-emergency medical transportation (NEMT), working primarily for health plans that have Medicaid or Medicare Advantage members. Getting people to their appointments is a big problem – think of disabled or sick people who will miss their clinic appointments if they can’t make it. Ben showed a demo of how his system works, what it looks like to call center staff or members using it directly, and how that actually gets someone where they need to go.Matthew Holt