Tom Kelly is the CEO of Heidi Health, another of the many environmental AI scribes who are spreading their wings into other roles, even bringing in their own competitor AI Open Evidence! Called it an AI Care Companion. Heidi started in Australia and quickly moved to the UK and Canada, but is now in over a hundred countries. More recently they came to the US and now have four major health systems and many other mid-market users. Tom believes that Heidi will soon be doing all the “job-related work,” and he doesn’t think it will have to be deeply integrated with the EMR. He sees this as a superpower, since doctors do not want to appear on the registry. Are you right? Will scribes and ambient AI be separate? Does the scribe have to be a medical device, as is the case in the UK? Will patients use it? Lots of questions about the future and Tom has lots of answers. Some might even be right!Matthew Holt
