Sam’s Club, el Walmart membership warehouseIt is implementing an important change in its edible payment system and adopting artificial intelligence (AI).
The retail giant plans to eliminate the gradual elimination of traditional payments in its 600 stores and create a frictionless purchase experience that will include customers scan products on the march with an application and the scanner of AI and the scanner of ia verify goods as custom customers. Technology would eliminate the need for receipt verifications at the door of the door.
The system, known as “Scan & Go”, was initiated that it was launched in April 2024 and allows members to use the Sam’s Club mobile application to scan their products.
The last announcement adds the AI check, known as “Just Walk”/”Just Go”, to the process and will see the option to eliminate traditional chacques.
The new plans were announced by Chris Nicholas, president and CEO of Sam’s Club, who described the company’s growth ambitions at its investment community meeting of 2025 last week.
“This is one of the fastest and most scalable transformations that occur in retail sale today,” Nicholas said. “We are investing with intention, in our fleet, our associates and the experience of the members, to become the best club retailer in the world.”
The company said it was just He opened the store in Grapevine, Texas, already has the “Just Walk”/”Just Go” system in its place and that store “will establish the standard” for the club for the future. The new store has designed to make purchases faster, softer and more pleasant.
That store is also designed with AI in mind to create a better work environment for workers with updates such as a carousel of vertical tires, automated lifting trucks and a pizza robot in coffee.
“It is a place where humans centered technology measure convenience and discovery, which offers a vision of the future of retail trade,” the company wrote in a December press release.
Walmart, meanwhile, is in the midst of experimenting with AI technology and monitoring risks and benefits.
Costco, the company’s main rival, is adopting the opposite approach and is left alone with traditional payment lanes.
Sam’s Club said its 100,000 associates remain central to the company’s impulse.
The company said the Adoption of AI tools Student The repetitive tasks has improved both operational efficiency and associated participation, while there have also been investments in salaries and opportunities for professional progression.
Sam’s Club said the new technology will allow more time to improve the experience of members.
“When a member has a significant and positive interaction with an associate, they are more likely to be renewed, and remain loyal,” Nicholas said. “We are building a culture that supports our associations as well as our members, because this is how we win.”
